Booking Terms & Refund Policy

Cancellations & Rescheduling

Appointments can be cancelled or rescheduled free of charge up to 24 hours before the appointment.
Cancellations made less than 24 hours in advance, or no-shows, will require payment of 50% of the treatment price.
As a courtesy, a first late cancellation or no-show may receive a one-time warning. This is at our discretion.
If you arrive late, your appointment time may be shortened.
We will do our best, but results cannot be guaranteed.
If you are more than 15 minutes late, the appointment may be cancelled and treated as a late cancellation.

Payment is made in person by card after your appointment.
We do not require deposits at the time of booking.
We do not offer refunds.
If you are unhappy with your nails, we offer a free fix within 7 days of your appointment.
The fix must be booked with us and applies only to the original service.

Free fixes do not apply in cases of:

Nail damage caused by picking, biting, accidents, or misuse
Normal wear and tear
Changes requested after leaving the appointment (length, shape, colour preference)

We reserve the right to refuse or change a service if it is not suitable for your natural nails, nail health, or durability.
Our priority is nail health and long-lasting results.

By booking an appointment with Euphoria Nails, you agree to these policies.